Help Center
Frequently Asked Questions About OMC Cloud Servers
Straight answers on dedicated, storage, and highgrade servers — how pricing works, how to order, what's included technically, and how to reach our team.
15answers across 5 topics
General
Three tiers: Dedicated Servers for general-purpose workloads, Storage Servers for capacity-focused workloads, and Highgrade Servers for demanding or enterprise workloads.
Every server is single-tenant. Your CPU, RAM, and storage are not shared with any other customer.
Servers are available in the United States and Europe — every Dedicated, Storage, and Highgrade plan can be deployed in either region. See the Locations page for details.
Pricing & Billing
Each server is priced by component, so you see an itemized monthly total before ordering.
All prices on this site are listed in US Dollars (USD).
Contact support@omccloud.com to discuss changing an existing server's configuration.
See the Refund Policy page for full details.
Ordering & Provisioning
Browse a catalog and click Order Now on a listed configuration.
Deployment timelines vary by configuration and location. Contact sales@omccloud.com for current lead times.
Contact sales@omccloud.com to discuss custom OS image requirements.
Technical
Yes — standard network-level DDoS protection is included on every server. See DDoS Protection for details.
Yes — 1 to 4 IPv4 addresses are available per server. Contact sales to select your allocation.
Plesk and cPanel/WHM are available as add-ons, or you can choose no control panel.
Account & Support
Email support@omccloud.com or use the Contact page.
Yes — existing customers can manage services through the Client Area link in the header and footer.
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